Grow your business with Podium
Connect with customers in faster, more meaningful ways
Podium is a comprehensive marketing and communication platform for local businesses across various industries—like retail, home services, automotive, healthcare, and more. Powered by text messaging, Podium helps your business increase leads and revenue, communicate more effectively with customers, and get more done in less time.
Attract more new customers.
01. Get found and chosen online.
Podium partners with Google, Facebook, and others to make it easy for buyers to find your business quickly and easily, right from their mobile device.
02. Outshine your competition in online search.
Text-based review invites increase your total number of reviews, improve your average star rating, and improve your search ranking quickly and consistently.
03. Increase lead quality and appointments.
Convert chats into text messages so your
conversations can last beyond a “quick chat.” Improve the quality of your chat leads and keep your appointment spots full.
Provide faster, more convenient communication.
Whether you’re working from the mobile app or your
desktop, customers can connect to you via text directly from your GMB page, Website, or an existing text thread. And you can connect with them just as fast.
Stop wasting time playing phone tag. Convert calls and missed calls into text conversations to reduce call volume for your team and get faster responses from customers.
Meet with customers virtually with the option of a video chat. Send your video link directly to the customer’s phone via text message and move from text to video seamlessly.
Keep customers engaged and returning.
Save time and reduce errors by making the payment
process seamless and easy with solutions your
customers expect, like secure text-to-pay links and
touch-free card readers.
Send follow up texts, appointment reminders, ask for
feedback, request a review, send secure documents,
and/or check in with customized messages for birthdays or anniversaries.
03. Keep customers coming back.
Easily collect opt-ins to send promotional messages to your customers—right to the same text thread. Send messages to keep customers informed, engaged, and loyal.
Work more efficiently.
01. Manage all interactions in one place.
Route all customer communication—from social
channels, your website, and text messages—into one
inbox where you can easily organize and categorize leads and conversations.
03. Understand your customers at a glance.
See all customer conversations, purchase history,
browsing activities, and more in a simple contact view. Arm staff at all levels with full customer context—and minimize switching from tool to tool.
02. Provide a single conversation thread.
Become a saved contact in your customers’ phone. A
single text thread allows you and your customers to see a full history of conversations, appointments, links, purchases, and more.
03. Understand your customers at a glance.
See all customer conversations, purchase history,
browsing activities, and more in a simple contact view. Arm staff at all levels with full customer context—and minimize switching from tool to tool.
Businesses using Podium see
results like:
Van Horn Auto Group increased their appointment set rate by
56%, resulting in 300 more cars sold.
Pura Vida Body & Mind Spa collected over $20,000 dollars in two days with a single campaign.
Metzwood Insurance reduced the number of phone calls to their service department by 30%.
Manchester Music Mill saved over $10k in credit card processing fees in just 7 months.
“Podium is so integrated into our day-to-day business…I don’t know how we would do what we do at the level we’re doing it without Podium or something like it. And honestly, to my knowledge, I don’t think there’s anything else like it.”
Podium is the marketing and communication platform that will help your business:
• Drive better quality leads and more appointments
• Connect with customers faster and in more meaningful ways
• Simplify the payments process
• Operate with more speed and efficiency on a daily basis
• And more.
Curious how Podium could work for your business? Try it now for free.
